Privacy Policy

Effective date: August 27, 2026

The Skin Hour respects your privacy. This policy explains how we handle information submitted through our marketing website and paid-ad landing pages.

Information we collect

We may collect the information you provide through a marketing form, such as your name, email address, mobile telephone number, service interest, and your communication preferences. We may also receive marketing-attribution information associated with a visit or submission, such as UTM parameters, click identifiers, referral information, and device or browser data made available by our website or advertising providers.

Please do not submit medical histories, symptoms, photographs, prescriptions, insurance information, payment-card information, or other sensitive health information through these marketing pages. Clinical, appointment, payment, and treatment information is handled in the appropriate authorized systems, not through these marketing forms.

How we use information

We use marketing information to respond to requests, provide requested information, coordinate an approved booking or lead handoff, improve our marketing pages, measure advertising performance, protect the site, and comply with law.

SMS and mobile messaging

If you provide your mobile number, you may separately and affirmatively select either or both optional SMS consent boxes. The informational option covers appointment scheduling, reminders, and customer-care messages. The marketing option covers recurring automated marketing and promotional messages, including special offers and service updates. Each option is unchecked by default, independently selectable, and not required to submit a request or purchase services. Message frequency varies; marketing messages may be sent up to 4 times per month, plus appointment-related messages when applicable. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We do not sell, share, or provide mobile phone numbers, mobile opt-in information, or messaging consent data to third parties or affiliates for marketing or promotional purposes.

How we disclose information

We may disclose information to service providers that support our website, communications, approved booking or lead-routing processes, analytics, security, and legal compliance. We may also disclose information when required by law or to protect rights, safety, and security. Mobile phone numbers, mobile opt-in information, and messaging consent data are not disclosed to third parties or affiliates for their own marketing or promotional purposes.

Your choices and requests

You may opt out of marketing messages as described in the message you receive. Where applicable law provides privacy rights, you may request access, correction, or deletion of eligible personal information by contacting us at [email protected]. We may need to verify a request before responding.

Security and retention

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No method of transmission or storage is completely secure. We retain marketing information only as long as reasonably necessary for the purposes described above, legal obligations, dispute resolution, and enforcement of agreements.

Contact us

For privacy questions or requests, contact:

The Skin Hour

Phone: +1 909-406-8756

Email: [email protected]

Service area: West Hollywood and nearby communities. Services are available by appointment only; this is not a walk-in location.

Changes to this policy

We may update this policy from time to time. The effective date above identifies the latest approved version.